PRIVACY POLICY
At Blackston Builders, we are committed to protecting the privacy of every person who visits our website or reaches out to us about our home building services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us online or contact us directly. By using our website or inquiring about our services, you agree to the practices described in this policy. We encourage you to read it carefully so you understand how your information is handled.
Information We Collect
We collect personal information that you voluntarily provide when you contact us, request a quote, submit an inquiry form, or communicate with our team in any way. This information may include your full name, email address, phone number, mailing address, and details about the type of home you are looking to build. We may also collect information automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, and time spent on the site. This data is collected through standard web technologies including cookies and analytics tools.
How We Use Your Information
The information we collect is used to provide and improve our home building services and customer experience. Specifically, we use your personal information to respond to inquiries and quote requests, schedule consultations and site assessments, communicate updates about your build project, send service reminders or follow-up messages, and improve the content and performance of our website. We may occasionally use your contact information to share news about Blackston Builders’ services, new home styles, or special offers. You may opt out of these communications at any time by contacting us directly.
How We Store and Protect Your Information
We take the security of your personal information seriously. All data collected is stored securely with appropriate technical and organizational measures in place to prevent unauthorized access, disclosure, or misuse. Access to your personal information is limited to team members who require it to serve you effectively. While we implement strong security practices, no method of data storage or transmission can guarantee absolute security in every circumstance, and we cannot make that guarantee.
Sharing Your Information
Blackston Builders does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with trusted partners or service providers who assist us in operating our website or delivering our services, but only to the extent necessary and under strict confidentiality obligations. We may also disclose your information if required to do so by law, court order, or other legal process, or if we believe disclosure is necessary to protect the safety or rights of Blackston Builders, our clients, or the general public.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our pages. Cookies are small files placed on your device that help us recognize returning visitors and improve your experience. You may disable cookies through your browser settings at any time, though doing so may affect how certain features of our website function. Your continued use of our site constitutes consent to the use of cookies as described in this policy.
Your Rights and Choices
You have the right to access the personal information we hold about you, request corrections to inaccurate data, and ask us to delete your information where applicable. If you would like to exercise any of these rights or have questions about how your data is used, please reach out to us directly. We will respond to all legitimate requests in a reasonable timeframe and in accordance with applicable privacy laws and regulations.
Third-Party Links
Our website may contain links to external websites or resources. Blackston Builders is not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external websites you visit through links on our pages before sharing any personal information with them.
Children’s Privacy
Our services and website are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information without appropriate parental consent, please contact us promptly and we will take immediate steps to remove that information from our records.
Changes to This Privacy Policy
Blackston Builders reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services following any updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Blackston Builders at blackstonbuildersllc@gmail.com or call us at (803) 605-8078. We are committed to addressing your concerns promptly and transparently, and we value the trust you place in us when you choose Blackston Builders for your custom home build.
